Introduction

Welcome to Ataloy. These terms and conditions outline the rules and regulations for using our website and services. By accessing or using this website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of our website.

Throughout these Terms, “we,” “us,” and “our” refer to Ataloy, while “you” or “user” refers to the individual accessing or using our services. “Services” refers to our website, products, and any related offerings.

Use of Services

Prohibited Activities

You agree not to use our website or services for any unlawful or unauthorized purpose, including but not limited to:

• Violating any applicable laws or regulations.

• Engaging in fraudulent, misleading, or harmful activities.

• Transmitting harmful code, malware, or attempting to hack/cyberattack our systems.

• Infringing on the rights of others, including intellectual property or privacy rights.

Account Responsibility

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your login information.

• All activity that occurs under your account.

• Notifying us immediately of any unauthorized use of your account.

Intellectual Property

• You may not copy, reproduce, distribute, or exploit any material from our site without prior written consent.

• Unauthorized use of our intellectual property may result in legal action.

User-Generated Content

Responsibility

Any content (such as reviews, comments, or uploads) you share on our website remains your responsibility. You are solely responsible for ensuring it does not violate any laws or third-party rights.

License

By submitting content to our website, you grant Ataloy a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute your content for the purpose of operating and improving our services.

Prohibited Content

You may not submit content that is:

• Unlawful, obscene, or defamatory.

• Misleading or fraudulent.

• Offensive, discriminatory, or harmful.

• Infringing on the intellectual property rights of others.

Payment and Fees

• Pricing: All prices for products and services are listed in U.S. Dollars (USD) and are subject to change without notice.

• Taxes: You are responsible for any applicable taxes, duties, or import fees related to your purchase.

• Payment: Payments must be made using accepted methods displayed at checkout.

• Refunds: Refunds, returns, and exchanges are governed by our Refund Policy, which is available on our website.

Shipping and Delivery

• Shipping timelines and costs are provided at checkout and may vary by region.

• We are not responsible for delays caused by customs, couriers, or events outside our control.

• Risk of loss passes to you upon delivery to the shipping carrier.

• Express Shipping + Parcel Insurance

• Express Shipping
• Orders with Express Shipping receive top priority during processing.
• Your order will be submitted to our fastest available courier line to minimize transit time.
• Estimated delivery times are faster than Standard Shipping, though delays due to customs, weather, or courier disruptions may still occur.

• Parcel Insurance Coverage
  • • Parcel Insurance covers orders confirmed to be lost in transit.
    • If the courier or our team verifies that your shipment has been lost, you are eligible for a full refund, including the cost of the products and the shipping fee.
    • Insurance does not cover:
      • Incorrect or incomplete addresses provided by the customer
      • Parcels marked as successfully delivered
      • Stolen packages after delivery
      • Items delayed but not lost
    • Claims must be submitted with any required documentation (tracking information, courier confirmation, or other proof requested).

Limitation of Liability

To the fullest extent permitted by law:

• Ataloy shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

• Our maximum liability for any claim related to your use of our services shall not exceed the amount you paid for the product or service in question.

Indemnification

You agree to indemnify, defend, and hold Ataloy and its affiliates harmless from any claims, damages, liabilities, losses, costs, or expenses (including legal fees) arising out of:

• Your use of our services.

• Your breach of these Terms.

• Your violation of any law or third-party rights.

Termination

We reserve the right to suspend or terminate your access to our services at any time, without notice, if:

• You violate these Terms.

• You engage in fraudulent or harmful behavior.

• Your use negatively impacts our business or other users.

Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts in Ontario for any disputes related to these Terms.

Changes to Terms

We may update or revise these Terms at any time without prior notice. Continued use of our website after changes indicates your acceptance of the updated Terms.

Contact Information

If you have any questions or concerns about these Terms, please contact us at: support@ataloy.com