Customer Help

Creating an account is quick and easy:

1. Navigate to the profile icon at the top of our website. You will be prompted to sign in/sign up.
2. Fill in your details, including your name, email address, and a secure password.
3. Click “Submit” or “Create Account” to complete the process.

Once registered, you can log in anytime to track orders, save shipping information, and enjoy a more personalized shopping experience.

You can update your shipping address through your account page:

1. Log in to your account on our website.
2. Navigate to the “Addresses” section.
3. To update an existing address, select the address, make the changes, and save.
4. To add a new address, click “Add New Address,” fill in the details, and save.
5. To remove an address, select it and click “Delete.”

No, we do not store your credit card information on file. For your security, all payment details are processed securely through our trusted payment provider, and we do not have access to or retain your credit card details. You may need to re-enter your payment information for future purchases unless saved securely by the payment processor.

No, we do not charge sales tax for the sale itself. However, if any additional fees or taxes are incurred at the border or during shipment, these are not covered by us. Such occurrences are rare, but they may happen depending on your location and local regulations.